Troubleshooting Guide
Procedure To Activate Battery
The battery may be in sleep mode after a period of inactivity. Sleep mode is designed to provide a longer operating time and a longer battery life.
Method 1 - Completely remove the battery from your device. Wait for 5 seconds and then reinstall the battery back in. If unsuccessful, please repeat the process of removing and installing the battery once again.
Method 2 - If it still doesn’t work, connect your device to its charger with battery installed. The electric current should activate the battery.
If it still does not work, the battery or the device may be defective. You can contact us for returning it.